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Q.)What impact does a “parts only” warranty have on the actual quality of the repairs on my vehicle, and what makes Luxury Imports’ warranty different?
Answer:
Other auto service shops make more money from car maintenance and repairs if they offer only a “parts only” warranty that excludes labor – as this encourages them to use sub-standard, or “cheaper”, quality parts – which they can then be paid by the customer to install over and over again. Cheap parts usually sell at the same retail price as original quality parts but they earn other shops greater profit. The problem is, in the auto parts industry you get what you pay for, and cheap auto parts often fail within weeks or months and many times faster than OE quality parts. Using sub-standard auto parts, a common practice with other independent auto shops, creates havoc on a high-performance or luxury import cars, compromises your car’s drivability, leads to premature breakdowns, and in every way only constitutes a disservice to you, the customer.
Implications of a “Parts Only Warranty” and why Luxury Imports offers more:
It is common for all auto dealerships and independent repair shops to offer a one year warranty against defective parts failure, because this warranty originates from almost every car parts manufacturer, and is granted to the service shop regardless of the manufacturing quality level of the part. If a part fails within a 12 month period of installation, the service shop returns it to the manufacturer and almost always gets full credit, even a cheap sub-standard part.
We at Luxury Imports are confident not just in our skill, but also in our high quality new replacement parts. That’s why we back our work up, non pro-rated, for one full year!
Luxury Imports of Denver refuses to use sub-standard car parts, however, as it would on the long-term damage our reputation and simultaneously would only waste our customer’s time and money. We want you to be not only happy with the high-quality of our service, but also with your vehicle by keeping it reliable. This is achieved only one way, buy performing repairs and maintenance with meticulous care & skill and using only the best quality replacement parts – period.
Since we know first hand the skill of our Master mechanics as well as that our parts are the highest quality available, we are confident to back up all of our repairs using new parts with a non pro-rated full year warranty as our commitment to you.
Try to get that kind of commitment from a “parts only warranty” type independent repair shop! They’ll probably tell you they don’t make the parts and so they are not responsible for the labor the second or third time the repair is repeated due to parts failure! What they won’t tell you is that they have a choice to use only high quality parts instead, and then if they installed only high quality parts with pride, skill, and care, then warranty is rarely ever an issue!
At Luxury Imports of Denver, we have no incentive to use inferior quality parts, because we back up our high-quality new parts with not just a full year parts but also a full year labor warranty. This way, you know we take the time to install only the best quality parts correctly the first time into your vehicle!
Please read our Warranty Policy
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